The Paragon Promise | Paragon are leaders in the hospitality industry not only providing 100% guaranteed, secure tickets and exclusive hospitality for the past 15 years but also event managing our own hospitality including our VIP Clubs, Dinners and Travel Packages – some of the best, most desirable hospitality in the market.
We love our customers and according to recent research they love us which is why if you find the same package at a better price we will endeavor to match or beat it for you. It doesn’t get any better than that!
Paragon have surveyed customers in 2016 and achieved an incredible NPS score of 42. Up by 11 points year on year. An excellent score that puts us in some of the highest customer service levels in the UK.
Our customer service rating scored 9/10 in our the same survey, and as you can see our client expectations were met at an extremely high rate:
Have a read of our testimonials yourself below. We look forward to working with you.
- 100% official – your experience is in safe hands
- ATOL protected – if you book a travel package with flights with us you are financially protected
- Price match guarantee – if you find the same package at a better price we will endeavour to match or beat it for you
- 15 years expertise – ask us about any event, we have experts dying to tell you about their first hand experience
- Event management expertise – we are also event managers and run many of our own events – we know what works
- Fantastic after sales service – you will receive a dedicated account manager to look after you and be on hand to assist in anything you may need assistance with
We take pride in being experts in the industry, adding extra special touches along the way and wow-ing our guests again and again. Read our testimonials below to hear for yourself.
“We as a company have been using Paragon for about 5 or 6 years, and in my personal experience not only do they provide some fantastic celebrities, but also the events themselves are absolutely fantastic. Everything from purchasing to service received on the day I cannot speak highly enough of Paragon.”
“To sum up, the whole day far exceeded our expectations – it was so memorable for all of us. I have no hesitation is saying that we shall want to repeat again next year!”
“The whole evening was a resounding success. All of our guests commented on how organised it was, how fabulous the venue was, and the staff were very attentive. Once again, thank you organising such an eventful night.”
“Paragon provide fantastic attention to detail, nothing was too much trouble, if things changed they reacted fast to make sure everything was excellent.”
“The hands on customer service and their personalisation was just what we needed and they over achieved in everything they have done for us.”
“Fantastic event that was great value, the team have been a pleasure to work with”
“The hospitality was top notch!”
“Great customer service, nothing was too much trouble. Thanks Paragon”